French Lesson Workplace Instructions

French Lesson Workplace Instructions is Chapter 65 from this free French lesson for bsuiness, and is fully supported by the audiobook Hands Free Business French. You can get a copy of it HERE

“to state”:  « formuler »

“Kindly state your request and the customer service will handle it.”

« Veuillez formuler votre requête et le service client s’en chargera. »

A French Imperative Lesson on Workplace Instructions

“kindly”: « veuillez ».

“kindly” would literally be « gentiment » in French. 

But the French tweaks it into « veuillez », which means “please wish to”.

« Veuillez » is the imperative tense of « VOULOIR ». It’s a very soft order, as in “please wish to state your request”: « veillez formuler votre requête ».

“a request”: « une requête »

“a query” in IT is also une « requête ».

“to handle”: « s’occuper de »/« se charger de ».

So you see that the syntax is different. The English “handle” is transitive direct, meaning it doesn’t need a preposition, between the verb and the object, “to handle something”.

But the French « s’occuper de » or « se charger de » are both transitive indirect, so they need the proposition « de » between the verb and the object. 

In « le service client se chargera de votre requête », « de » is implicit. 

In « le service client s’en chargera », « en » means « votre requête », and refers to the first noun that we used in the sentence, « votre requête ».

« en »  is like “it”. It avoids repeating the noun that you’ve used before.

Here is the full French Lesson Workplace Instructions sentence again:

“Kindly state your request and the customer service will handle it.”

« Veuillez formuler votre requête et le service client s’en chargera. »

All sorts of interesting subjects will help you improve your French Conversation skills. Make sure you as many different resources as possible. For example you can watch French Movies with subtitles on, and French TV News. My favourite method to learn French is to listen to French Ausiobook lessons on repeat, like this one HERE

Make sure you also check out some of the many other lessons on this website also, like this one here